Delivery Options Overview

At Hola Foods Industries, we are committed to providing fast and reliable delivery for all your food packaging and supply needs.

1. Order the Product and Specify the Delivery Method

Order Your Product

2. You Will Receive an Order Confirmation Message

Order Confirmation Message

3. Wait for Your Order to Arrive at Your Door

Wait for Your Order to Arrive

4. Pick up Your Order at The Checkout Area

Pick up Your Order

Exchange or Return of Goods

If the product is of good quality, the buyer has the right to terminate the contract concluded at a distance within 14 days after its execution.

In order for the right to terminate the agreement to be preserved, the consumer needs to monitor the preservation of the products in their original state. If the device is destroyed, damaged or damaged through no fault of the customer, the customer is not deprived of the opportunity to terminate the contract. If the value has decreased due to unpacking the product or checking its functionality, this does not mean that the consumer cannot write a request for a refund.

The product is not accepted back if at least one of the components is missing:

  • fully equipped equipment;
  • a receipt proving the fact of purchase in the WoodMart online store;
  • warranty card;
  • an act with a description of the defect drawn up by the service department.

The money for the goods will be returned within the terms established by the current legislation

FAQs

Do you ship internationally?

No, we currently only deliver within the United States. International shipping is not available at this time.

How long does order processing take?

Orders are typically processed within 3-5 business days (excluding weekends and holidays).

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What is the estimated delivery time?

Delivery times vary depending on your location within the U.S. Most orders arrive within 3-7 business days after processing.

Can I track my order?

Yes, once your order is shipped, you will receive a tracking number via email to monitor its status.

What if I need to change or cancel my order?

Please contact our customer service team immediately at sales@holafooodindustries.com. Changes or cancellations are only possible if the order has not yet been processed.